FAQ

Please Read Below
  1. Add a product that you like to the cart
  2. Click on Checkout button
  3. Fill in the address
  4. Choose your payment mode
  5. Place your order

Orders will be dispatched within 24-48 hours.

The shipment duration varies based on your location, with a minimum of 2 days and a maximum of 7 days.

Orders can be cancelled before dispatch. Contact us via whatsapp for cancellation.

100% Money Back Guaranteed

- Defective, incorrect, or damaged products reported within 24 hours after delivery are all eligible for return/refund with the submission of valid proof( Unboxing Video)

-At Vudu, we offer a hassle-free return policy valid for 7 days from the date of delivery.

- Refunds for prepaid orders will be processed straight to the source account within, while COD, Pay Later, Pay-in-3 orders will only be returned in the form of store credit/Coupon.

- Refunds for prepaid and COD orders will be initiated only after completing a product quality check (QC) at the destination warehouse, which typically takes 4-7 days from the day the return is initiated.

- Shipping Charges are Non-Refundable and Cancellations will only be possible till the order has not been dispatched from our warehouse.

- Orders containing FREE and discounted products are not eligible for return or exchange

- You can place a return/exchange yourself within 5 days from the date of delivery. All the exchanges will be done at free of cost wherein there will be a ₹150 deduction on returns.

- Reach out to us on customercare@apparate.in for all the above queries 

- No returns, cancellations, or refunds will be provided for items in the sale Menu/collection

  • Prepaid orders refund amount will be credited to source account within 48 hours
  • COD orders refund will be credited as gift card via email
  • Prepaid Orders: You will receive your refund in your original payment account.
  • COD Orders: You will receive a gift card via email, redeemable on our website at any time.

We are based in Bangalore, India

We do not have a physical store, so at the moment, No